Shipping Policy
Dispatch Times
We aim to carefully pack and dispatch all orders within 1-3 business days.
If you choose Express Shipping, your order will be prioritised for dispatch wherever possible.
Please note that dispatch times may be slightly longer during busy periods, sales, launches or holiday periods.
Delivery Estimates
All Australian orders are shipped via Australia Post for safe and reliable delivery.
Once your order has been dispatched, you’ll receive tracking details so you can follow your parcel’s journey.
For questions regarding delivery times, delays, address changes or lost parcels, please contact Australia Post directly using your tracking number, as delivery is managed by Australia Post once your parcel has left us.
Delivery times can vary depending on your location, particularly for regional and rural areas. Estimated delivery times are:
- Australia Post Standard Delivery: 2-8 business days
- Australia Post Express Delivery: 1-4 business days
Please note these are estimates only and delivery times may vary.
Postage Fees
We do our best to keep shipping affordable.
Shipping costs are calculated automatically at checkout based on your location, order and selected delivery method
Product Availability
We work hard to ensure our online stock levels are accurate and up to date. However, on rare occasions, an item may become unavailable due to an inventory error or unexpected stock issue.
If this happens, we’ll contact you as soon as possible to arrange a full refund or help you select a suitable alternative.
Thank you for supporting DRAFTR DENIM we truly appreciate every order and can’t wait for your goodies to arrive!